France applies the European Accessibility Act to consumer services, including e-commerce, from 28 June 2025. Separately, article 47 of Law 2005-102 requires accessible websites from companies with turnover of EUR 250 million or more.
High exposure for private websites. Two regimes: the EAA for consumer services, and an older rule for very large companies. Associations have started legal action.
Quick answers
Does website accessibility law apply to my business in France?
Ordinance of 6 September 2023 (EAA transposition) and Law 2005-102, article 47 (Ordonnance n° 2023-859; Loi n° 2005-102) applies to: Businesses selling covered products or services to consumers, including e-commerce. Microenterprises (fewer than 10 staff and turnover or balance sheet of EUR 2 million or less) are exempt for services.
What accessibility standard must a website meet in France?
Accessibility requirements of the European Accessibility Act; the harmonised standard EN 301 549 maps to WCAG 2.1 AA for web content.
How is website accessibility enforced in France?
Market surveillance authorities, including the DGCCRF for consumer services.
What are the penalties for an inaccessible website in France?
Administrative fines set by the ordinance and decrees; amounts differ between the two regimes.
Businesses selling covered products or services to consumers, including e-commerce. Microenterprises (fewer than 10 staff and turnover or balance sheet of EUR 2 million or less) are exempt for services.
Standard
Accessibility requirements of the European Accessibility Act; the harmonised standard EN 301 549 maps to WCAG 2.1 AA for web content.
Enforcement
Market surveillance authorities, including the DGCCRF for consumer services.
What it can cost
Administrative fines set by the ordinance and decrees; amounts differ between the two regimes.
Key dates
Applies from 28 June 2025. Services already offered on that date may continue using products already in use until 28 June 2030.
Impact on your website
An online shop or a site where consumers can conclude a contract online must meet the accessibility requirements and publish information on how the service meets them.
What it means for your website
Large companies (EUR 250 million turnover or more) also need an accessibility statement and a multi-year plan.
The French reference standard for web content is the RGAA, based on WCAG.
E-commerce sites of all sizes above microenterprise are covered by the EAA.
How Jralo helps in France
Daily checks against WCAG 2.2 A and AA with axe-core, the same rules EN 301 549 points to for web content. Automated testing finds many, not all, problems.
A dated, independently timestamped record of what was checked and fixed, ready if a regulator, customer or court asks.
Website Mechanic fixes problems in your code and opens a pull request for you to review.
General information, checked 9 October 2026. Not legal advice. Laws, guidance and enforcement change; speak to a qualified lawyer about your situation.