The Dutch implementing act puts the European Accessibility Act into law from 28 June 2025. The Authority for Consumers and Markets (ACM) supervises e-commerce.
Moderate, rising exposure for private websites. The ACM supervises e-commerce, started with dialogue, and asked companies with serious barriers to report them.
Quick answers
Does website accessibility law apply to my business in Netherlands?
Implementatiewet toegankelijkheidsvoorschriften producten en diensten (Kamerstuk 36380) applies to: Businesses selling covered products or services to consumers, including e-commerce. Microenterprises (fewer than 10 staff and turnover or balance sheet of EUR 2 million or less) are exempt for services.
What accessibility standard must a website meet in Netherlands?
Accessibility requirements of the European Accessibility Act; the harmonised standard EN 301 549 maps to WCAG 2.1 AA for web content.
How is website accessibility enforced in Netherlands?
ACM for e-commerce and electronic communications; AFM for financial services.
What are the penalties for an inaccessible website in Netherlands?
Administrative fines and penalty payments; the maximum is set by Dutch consumer enforcement law.
Businesses selling covered products or services to consumers, including e-commerce. Microenterprises (fewer than 10 staff and turnover or balance sheet of EUR 2 million or less) are exempt for services.
Standard
Accessibility requirements of the European Accessibility Act; the harmonised standard EN 301 549 maps to WCAG 2.1 AA for web content.
Enforcement
ACM for e-commerce and electronic communications; AFM for financial services.
What it can cost
Administrative fines and penalty payments; the maximum is set by Dutch consumer enforcement law.
Key dates
Applies from 28 June 2025. Services already offered on that date may continue using products already in use until 28 June 2030.
Impact on your website
An online shop or a site where consumers can conclude a contract online must meet the accessibility requirements and publish information on how the service meets them.
What it means for your website
The ACM focuses first on critical barriers.
Companies that did not report serious barriers were told to expect priority audits.
How Jralo helps in Netherlands
Daily checks against WCAG 2.2 A and AA with axe-core, the same rules EN 301 549 points to for web content. Automated testing finds many, not all, problems.
A dated, independently timestamped record of what was checked and fixed, ready if a regulator, customer or court asks.
Website Mechanic fixes problems in your code and opens a pull request for you to review.
General information, checked 9 October 2026. Not legal advice. Laws, guidance and enforcement change; speak to a qualified lawyer about your situation.