Website accessibility law

Website accessibility law in Italy

Italy's Stanca Law (Law 4/2004) covers private companies with average turnover over EUR 500 million. Legislative Decree 82/2022 puts the European Accessibility Act into Italian law for consumer services, including e-commerce.

Moderate to high exposure for private websites. AgID supervises large private companies under the Stanca Law; the EAA covers consumer services more widely.

Quick answers

Does website accessibility law apply to my business in Italy?
Legislative Decree 82/2022 (EAA) and Law 4/2004 (Legge Stanca) (D.Lgs. 27 maggio 2022, n. 82; L. 9 gennaio 2004, n. 4) applies to: Businesses selling covered products or services to consumers, including e-commerce. Microenterprises (fewer than 10 staff and turnover or balance sheet of EUR 2 million or less) are exempt for services.
What accessibility standard must a website meet in Italy?
Accessibility requirements of the European Accessibility Act; the harmonised standard EN 301 549 maps to WCAG 2.1 AA for web content.
How is website accessibility enforced in Italy?
AgID (Agency for Digital Italy) and the competent authorities named in the decree.
What are the penalties for an inaccessible website in Italy?
Under the Stanca Law, large private companies face fines of up to 5% of turnover; EAA penalties are set in the decree.

The laws

Legislative Decree 82/2022 (EAA) and Law 4/2004 (Legge Stanca)

D.Lgs. 27 maggio 2022, n. 82; L. 9 gennaio 2004, n. 4

Who is covered
Businesses selling covered products or services to consumers, including e-commerce. Microenterprises (fewer than 10 staff and turnover or balance sheet of EUR 2 million or less) are exempt for services.
Standard
Accessibility requirements of the European Accessibility Act; the harmonised standard EN 301 549 maps to WCAG 2.1 AA for web content.
Enforcement
AgID (Agency for Digital Italy) and the competent authorities named in the decree.
What it can cost
Under the Stanca Law, large private companies face fines of up to 5% of turnover; EAA penalties are set in the decree.
Key dates
Applies from 28 June 2025. Services already offered on that date may continue using products already in use until 28 June 2030.
Impact on your website
An online shop or a site where consumers can conclude a contract online must meet the accessibility requirements and publish information on how the service meets them.

What it means for your website

  • AgID treats a corporate group as one company when applying the EUR 500 million threshold.
  • Large companies must publish an accessibility statement.
  • E-commerce of any size above microenterprise is covered by the EAA.

How Jralo helps in Italy

  • Daily checks against WCAG 2.2 A and AA with axe-core, the same rules EN 301 549 points to for web content. Automated testing finds many, not all, problems.
  • A dated, independently timestamped record of what was checked and fixed, ready if a regulator, customer or court asks.
  • Website Mechanic fixes problems in your code and opens a pull request for you to review.
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Good to know

  • Fine amounts and how a breach is classed are set by national law; check the official text before relying on a number.
  • Fine figures come from law-firm summaries; check the Gazzetta Ufficiale text.

Sources

  1. Law 4/2004 (Legge Stanca), Normattiva
  2. Hogan Lovells: AgID on the Stanca Law
  3. Directive (EU) 2019/882 (European Accessibility Act), EUR-Lex

General information, checked 9 October 2026. Not legal advice. Laws, guidance and enforcement change; speak to a qualified lawyer about your situation.